Users who experience same thing, if you move to a new pc as I did, you probably need to email support directly. I got a quick response and solution, similar to below steps:
Your account is now reset, and we have created a new
license file for this account.
Your personalized license file is attached to this email.
Be aware that this license file can only be used on the
computer that you use to activate the DigitalCenter.
Before you are able to activate your license, you have to
download and install the DigitalCenter.
Download url: xxxxxxxxx
To activate your new license, please follow these steps:
1. Make sure you have installed the DigitalCenter.
2. Save the attached license file to your desktop.
3. Open the program “start / all programs / zenpoint
4. Click “Browse” and select “desktop\license.license”
5. Click “Activate”
Notice you have to be connected to the internet before
you click activate.
If you have any questions please contact us at: